Timewax Ideas

At this moment we have a support bot in the application available. This bot is powered by JIRA. It bases it's answers on the Timewax knowledge base.

We will replace the JIRA bot by our own support bot and it will be based on the:

• Knowledge base
• Training academy
• Website blogs about planning

Our own bot will be able to give more precise answers and will be a lot more knowledgable in the field of planning. Next to that it will also recognize the user that is logged on, so it can instantly create a support ticket for that user if needed.